Customer Care & Service
Call: 0191 387 0804

We believe that manufacturers need to be there after the sale. Technology changes rapidly and sometimes you need a little guidance along the way. Our service team is here to help. And, if you should have a problem, we want to help get it solved as fast as possible.

When calling, to help with your query, where possible please try to have your model number & serial number to hand.

Festive Holiday opening hours:
Mon 23 Dec: 9am – 6pm
Tue 24 Dec: 9am – 5pm
Wed 25 Dec: Closed
Thur 26 Dec: 10am – 4pm
Fri 27 to Sat 28 Dec: 9am – 6pm
Sun 29 Dec: Closed
Mon 30 Dec: 9am – 6pm
Tue 31 Dec: 9am – 5pm
Wed 1 Jan: Closed
Thur 2 to Fri 3 Jan: 9am – 6pm

Where can I find my serial number?

The serial number is a 23 character code made up of letters and numbers and will be written under a bar-code on a small white sticker, located in one of two places:

  1. Inside the fridge section on the left hand side wall
  2. On the back of the product (outside)


Unit 2
Meadow Court
West Yorkshire
LS11 8LZ
+44 (0) 113 395 6930

Sales & Product

+44 (0) 113 395 6930


+44 (0) 113 395 6935