Contact us
Customer Care & Service
Call: 0191 387 0804
We believe that manufacturers need to be there after the sale. Technology changes rapidly and sometimes you need a little guidance along the way. Our service team is here to help. And, if you should have a problem, we want to help get it solved as fast as possible.
When calling, to help with your query, where possible please try to have your model number & serial number to hand.
Opening hours:
Monday to Friday 9.00am – 6.00pm
Saturday and Sunday 10-4pm
Where can I find my serial number?
The serial number is a 23 character code made up of letters and numbers and will be written under a bar-code on a small white sticker, located in one of two places:
- Inside the fridge section on the left hand side wall
- On the back of the product (outside)